Terms of Service

Effective: [DATE]

1. Bookings & payment

Seats are confirmed on payment (or deposit where offered). Prices are shown at checkout; deposits are applied to the class balance.

2. Cancellations & rescheduling

Reschedule or cancel up to [48] hours before class start for a full credit or refund. Inside that window, [policy — e.g., one free reschedule; no-shows forfeit the deposit].

3. Certification

Certification requires attendance and successful completion of all required skills. Cards/eCards are issued through the certifying organization (AHA or American Red Cross) per their rules; we are an authorized training provider, not the certifying body.

4. Conduct & safety

Participants must follow instructor safety directions. We may remove disruptive participants without refund.

5. Communications

You consent to transactional emails/SMS about your bookings. Marketing messages require separate opt-in and can be stopped anytime (reply STOP).

6. Liability

Training involves physical activity (e.g., compressions on manikins). To the extent permitted by Florida law, liability is limited to amounts paid for the class.

7. Disputes

Governed by Florida law; venue Miami-Dade County.

Template — have your attorney review before production use.